Refund Policy

Effective Date: January 1, 2024  |  Last Reviewed: December 2024

1. Overview

At ByteForge Institute, we are committed to delivering high-quality education and training. We understand that sometimes plans change. This Refund Policy outlines the terms and conditions under which course fees may be refunded or adjusted.

2. Cancellation by Student

• Before Course Start: If you cancel your enrollment at least 7 days before the course start date, you are eligible for a full refund of the tuition fee (minus any non-refundable registration or administrative charges).
• Within 3 Days of Start: Cancellations made within 3 days of the course commencement will receive a 50% refund of the total course fee.
• After 3 Days: No refund will be issued for cancellations made after the third day of the course. However, you may be eligible to transfer to a future batch (subject to availability and approval).

3. Course Withdrawal & Refund

• If you withdraw from a course after attending more than 30% of the total sessions, no refund will be provided.
• Withdrawals initiated between 10% and 30% of the course duration may be eligible for a pro-rata refund (based on remaining sessions) minus administrative fees.
• All refunds are processed within 15–20 business days from the date of approval.

4. Cancellation by ByteForge Institute

In the rare event that ByteForge Institute cancels a course due to insufficient enrollment, unforeseen circumstances, or instructor unavailability, we will provide a full refund of all fees paid, or offer you the option to transfer to an equivalent course at no additional cost.

5. Non-Refundable Fees

• Registration Fee: The one-time registration fee is non-refundable in all cases.
• Examination/Certification Fees: Fees paid for external certification exams, assessment tests, or course materials are non-refundable once processed.
• Special Discounts: If you received a promotional or bundle discount, the refund amount will be calculated based on the actual discounted fee paid, not the full list price.

6. Refund Process

• Submit a written refund request to hr@byteforgeinstitute.com with your full name, course details, and reason for cancellation.
• Our team will review your request within 3–5 business days and notify you of the approval or denial.
• Approved refunds will be processed using the original payment method. For bank transfers, please provide your account details.
• Refund processing time may vary depending on your bank or payment gateway.

7. Transfer to Another Course

If you wish to switch to a different course instead of requesting a refund, you may do so within the first 7 days of the original course start date, subject to seat availability and any difference in fee (additional payment may apply). Transfer requests after this period will be reviewed on a case-by-case basis.

8. Exceptional Circumstances

We understand that medical emergencies, relocation, or other critical situations may arise. If you face such circumstances, please contact us directly — we will do our best to work out a fair solution, which may include partial refunds, course transfers, or deferred enrollment.

9. Contact Us

If you have any questions about this Refund Policy or need assistance with the refund process, please reach out to us:

• Email: hr@byteforgeinstitute.com
• Phone: +91 9500722419
• Address: 2nd Cross cut strt, 2nd floor, Sathyam Towers, Gandhipuram, Coimbatore-641012.